Delivery Policy

1. Service Start Time

   At MATRIX TECH LIMITED, we are committed to delivering high-quality services.

2. Estimated Fulfilment Timeframe

   Typical delivery timeframes by service type:

   • Boosting Services: Fulfilled within 1–3 business days
   • Pre-levelled Gaming Services: Fulfilled within 1–5 business days
   • Coaching Sessions: Scheduled within 24–48 hours
   • Coaching Session Utilization: Once the coaching session is scheduled, the customer is required to attend or utilize the session. Failure to do so may result in the session being considered forfeited without refund

3. Notes:

   • Actual delivery times may vary
   • All services are delivered digitally
   • Customers will be informed

4. Delivery Method

   • Email confirmation
   • In-game execution
   • Temporary account access
   • Scheduled voice or video calls

5. Order Updates

   • Email notifications
   • User dashboard

6. Delivery Delays

   MATRIX TECH LIMITED is not responsible for delays caused by:

   • Incorrect account information
   • Game server maintenance
   • Unforeseen circumstances

7. Service Completion

   • Email notification
   • Direct message

   You may also be asked to confirm completion.

Contact Email: boost@matrix-games.com